"The Competition and Markets Authority (CMA) have launched a full investigation into the veterinary services market.  This follows an initial review which included input from ADUK on behalf of members. The detailed consultation and review process will happen throughout 2024, with decisions and recommendations due in the first quarter of 2025.  

The investigation is focused on 'household pets', but ADUK have lobbied to be included because of the nature of assistance dogs and their relationship with their owners.  Our involvement has now been confirmed, and we will be having an initial discussion with the CMA team shortly.  The review will be extensive and will include: provision of information to customers including pricing transparency;  weak competition and limited choice as a result of market consolidation; movement towards higher priced, sophisticated treatments to the exclusion of simpler more cost effective options; prescription and medication prices; the regulatory framework; the role of insurance and the insurers.

We are hoping that there will be an opportunity for ADUK member charities to be directly involved, eg at round table discussions with the CMA, and we will ensure that detailed input is provided through appropriate means. 

The CMA has powers to change the way in which things are sold, and the information that is available to consumers.  It can also impose structural remedies which can, for example, require companies to sell parts of their business to improve competition."