The Government want to ensure disabled people have the same access to transport as everyone else and for them to travel confidently, easily and without extra cost.

If you use an assistance dog, or have done so in the last year, the Department of Transport is people to share their experiences by completing the survey below. The survey will take around 10 minutes to complete, although this may be a little longer or shorter depending on your circumstances. If you have already received this survey through another organisation or via social media, you only need to complete it once.

For more information on the project, including how the research will be used, and privacy policies please visit Department for Transport has commissioned NatCen, an independent Social Research agency, to conduct the research. NatCen are working with their trusted partner, Yonder, who will administer the survey. Your answers will be handled in accordance with data protection legislation ( The survey findings are anonymised and nothing we publish will identify you.

Click here to take part in the survey

If you would prefer to complete the survey over the phone or have further questions, please call NatCen on 0800 652 4570 or email [email protected].